1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 3940574411
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal. If the signal is weak, wait for it to improve before sending the OTP. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active account number. If your account number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Then, download the latest version of the app, which should address the problem and allow you to log in and play smoothly.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than many other apps. Withdrawals are limited to earnings from gaming activities and not from bonus amounts. This means users can only withdraw money won from playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a 3-hour timeframe, but some users may experience delays. In rare cases, payments can be delayed, requiring a wait of up to 24 hours. This variability affects the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue still occurs, you can reach out to their care centre for further assistance.
Our platform's navigation is designed to be seamless, accommodating both new and experienced players. We provide support for various deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring that transactions are fast and secure. Our dedicated customer support team operates 24/7, ready to assist you with any questions or concerns via live chat, phone, or email. Whether you're a beginner or a seasoned player, our team is committed to providing you with a hassle-free and enjoyable experience.
At the heart of our services are security and convenience. We offer a range of secure and efficient deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns, ensuring a smooth and enjoyable gaming experience. Whether you're a seasoned player or new to the world of online gaming, our team is committed to providing top-notch support to help you get the most out of your experience.